What a great feeling it is when you can attract and hire a highly educated or well-trained entry-level worker. But what happens when your new hire appears to be stumbling at the starting gate? How can this be?
Well, there are several reasons new employees struggle:
- The new worker might not fit into your company’s culture
- Your onboarding process is lacking
- There is a skills gap
- Communication may be poor
These and other causes could make it seem as though a new hire is not working out. But before you give up and fire someone who appears to be failing, there are things an employer can do to help a new employee improve and even become a bona fide rock star. Here are a few suggestions to consider:
Ask your new workers how they think things are going. It’s a good starting point for determining the cause of the problems. From the answers you get, you can begin to develop your next move and come up with a plan for intervention and improvement.
Acknowledge the areas in which the new hire is doing well and mention the potential you see there. The idea is to encourage improvement by sharing the positive impact you believe the employee could have on the organization in the future.
Let them know about the parts of their performance that are coming up short of expectations. You need to be honest about what you expect of any new hire. This approach is critical to resolving any current issues.
Set priorities for the areas that require improvement. Any goals you set for the new worker should be realistic and achievable, so you do not overwhelm and discourage the employee. If the goals remain short term, it gives you the opportunity to change your course when things aren’t working.
Design a plan for improvement in the high-priority areas. It’s typically better to have several people involved in this phase, so that one person is not the sole provider of guidance. This sets the stage for the worker to solve any performance issues by themselves in the future.
Monitor progress and revise the plan as needed. This step gives you the opportunity to compliment the employee’s progress and accomplishments and to set plans for the next improvement priority. You will be able to discuss whether progress is heading in the right direction for both the employee and the organization. If the employee needs to focus on a particular skill or proficiency, ascertain what type of training is necessary to fill in any gaps.
We can help you find your next rock star!
United Personnel has been providing staffing solutions to Western Massachusetts and beyond for over 30 years. We will use our experience and expertise to help you get a strong team on board. Contact us today, and we’ll get started!